Transform Customer Journeys with Rich Conversational Messaging
Launch, analyze, and scale RCS campaigns with real-time intelligence.
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Why Choose RCS Messaging?
Transform your customer communication with Rich Communication Services. Deliver engaging, interactive experiences that drive real business results.
RCS messages achieve significantly higher open and interaction rates compared to traditional SMS.
- Rich media support
- Interactive buttons
- Carousel cards
- Suggested replies
Enable instant customer interactions with live chat capabilities and immediate responses.
- Live typing indicators
- Read receipts
- Instant delivery
- Push notifications
Verified sender identity builds trust and reduces spam while ensuring message authenticity.
- Verified business profiles
- Brand logos
- Security badges
- Anti-spoofing protection
Create tailored customer journeys with dynamic content and contextual messaging.
- Dynamic content
- Location-based messages
- Behavior triggers
- Preference settings
RCS Message Journey
See how RCS messages flow from creation to conversion with real-time tracking and analytics.
Message Creation
Design rich templates with media, buttons, and interactive elements
Smart Routing
Delivery optimization through Tier-1 networks
User Engagement
Customers interact with rich content and quick actions
Conversion Tracking
Real-time analytics and conversion measurement
SMS vs RCS: The Evolution
See the dramatic improvements RCS brings over traditional SMS messaging.
Feature
Traditional SMS
RCS Messaging
Ready to Transform Your Messaging?
Join thousands of businesses already using RCS to create meaningful customer connections and drive measurable results.
See the Dramatic Difference
Experience firsthand how RCS transforms simple text messages into rich, interactive customer experiences that drive real results.
Basic Text Message
Limited functionality, poor user experience
Unknown Number
+91 XXXXX
Your order #12345 has shipped. Track: bit.ly/track12345
- No media support
- No interactive elements
- Character limits
- No branding
Rich Interactive Experience
Full-featured messaging with media, buttons, and branding
Jio Store
Verified Business
🎉 Great news! Your order #12345 has shipped and is on its way to you.
Premium Headphones
Wireless, Noise Cancelling
- Rich media support
- Interactive buttons
- Brand verification
- Real-time analytics
Feature Comparison
Feature
SMS
RCS
Trusted by Industry Leaders
Powering conversational commerce for the world's most innovative brands.
"Jio's RCS platform revolutionized our customer engagement. We saw a 30% increase in conversion rates within the first quarter."
Jane Doe
CMO, BrandA
"The real-time analytics are a game-changer. We can now optimize campaigns on the fly, saving us thousands in ad spend."
John Smith
Head of Digital, CompanyC
"Seamless integration and incredible support. The team at Jio helped us get up and running in record time."
Emily White
Product Manager, EnterpriseE
How RCS Works
A simple, powerful, and intelligent messaging feedback loop.
Brand Creates Template
Smart Delivery
User Interaction
Conversion
Analytics Feedback
Brand Creates Template
Design rich, interactive message templates in the Jio RCS Portal.
{
"type": "RichCard",
"content": {
"title": "Your Order #12345",
"description": "Is out for delivery!",
"media": "order_image.png",
"actions": ["Track Package", "View Details"]
}
}RCS Message Flow Visualization
Watch how RCS messages flow through our platform in real-time, from trigger to conversion.
Order Event Trigger
Customer places order, triggers automated RCS message
Smart Routing
AI selects optimal carrier path for delivery
Message Delivery
Rich message with order details and tracking info
User Interaction
Customer taps 'Track Order' button for real-time updates
Analytics & Insights
Real-time tracking of engagement and conversion metrics
RCS Across Every Industry
Discover how leading businesses across industries use RCS to create meaningful customer connections and drive measurable results.
Transform cart abandonment into conversions with rich product showcases and instant purchase options.
Key Features
- Product carousels with pricing
- One-tap purchase buttons
- Inventory availability alerts
- Personalized recommendations
Message Examples
Trigger
Cart abandonment detected
Message
Rich card with product images, pricing, and stock status
Interaction
Customer taps 'Buy Now' or 'Save for Later'
Outcome
Instant purchase or wishlist addition
Ready to Transform Your Industry?
Join thousands of businesses already using RCS to revolutionize their customer communication.
Interactive Phone Sandbox
Visualize your RCS messages in real-time. Pick a template and customize the look.
Template Category
Brand Colors
Device Settings
BrandBot
Online
Urban Explorer Jacket
Stay stylish in any weather.
$129.99
Your Nearest Store
Click to get directions
Your Mission Control for Messaging
Our partner dashboard provides a comprehensive overview of your campaigns, performance, and audience engagement.
- Campaign Overview & Status
- Top Performing Templates
- Audience Segment Engagement
- Geographic Delivery Heatmap
Live Campaign Metrics
Witness the power of real-time intelligence with our simulated analytics panel.
+20.1% from last month
Industry-leading deliverability
+5% vs last week
Industry Use Cases, Visualized
Discover how RCS can be applied in your industry. Click any category to see an example flow.
Enterprise-Grade Trust & Compliance
Security isn't an afterthought; it's our foundation.
ISO 27001 Certified
Independently audited for security best practices.
GDPR Aligned
Committed to data privacy and user rights.
End-to-End Encryption
All data in transit and at rest is encrypted.
Verified Sender Program
Protect your brand and customers from fraud.
Start building richer mobile conversations today.
Join thousands of brands transforming their customer experience with RCS.
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